Coronavirus Consulting and Planning Services

We help businesses plan for reopening and offer consultations for keeping them open amid this coronavirus pandemic.  Having a plan for the return of your workforce paves the way for a smarter, safer, and more efficient transition.  Our consulting service helps companies navigate these uncharted territories.  Training from how to handle the emotional dynamics of employees to proper disinfection procedures helps keep services in house.  Helping businesses plan for and recover from disasters is our primary objective at Flood Zone Disaster Recovery Solutions.

The SARS-CoV-2 / CoVID-19 pandemic has impacted every American business in some way. For weeks, many businesses have been struggling, some have been forced to close by the health department, and most are uncertain about the future economic climate and how it will impact their business. Many have found new ways to operate through virtual collaboration, while countless others have struggled to make ends meet.

In order to start the long road to the recovery of America’s economy, many states are implementing reopening guidelines for businesses, schools, and other public spaces. As stay-at-home restrictions are lifted, organizations will begin migrating workers back into the physical workplace. Reopening requires all of us to move forward together by enhancing cleaning and disinfection protocols, practicing social distancing, and other daily habits to reduce the risk of exposure to the virus. Most businesses will have to adapt their business practices to accomplish this as safely as possible.  We are here to help those businesses adapt.

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Developing Your Coronavirus Reopening Plan

Once you are ready to reopen your doors, having a good plan in place will help things go more smoothly. Reopening may require adjusting current procedures or establishing new ones. These protocols are unique to your business, but you should always ensure you are following all applicable federal, state, and local guidelines including those provided by the CDC and OSHA.  We understand these guidelines and are here to help you with the transition.

So, what will reopening look like for you? Here are some important questions and items to consider when developing a plan to reopen your business:

• Will your staff work in alternating shifts in order to maintain proper social distancing?
• Will the arrival of employees each day be all at once or will shifts be staggered?
• Will you screen employees when they arrive for work? What type of screening will your business employ and who will conduct it?
• Will you require anyone entering the building to immediately wash their hands or use hand sanitizer?
• Will you require workers to wear face coverings or masks, gloves, or other Personal Protective Equipment (PPE) while at work? Is the use of PPE required by your state? What PPE will your company provide for your staff to use at work?
• How will you deal with the supply of necessities such as toilet paper, paper towels, disinfectants, PPE, etc.?
• What social distancing guidelines will you implement within the workplace?
• Will you allow public traffic within the building (customers, guests, and other visitors? If not, how will you keep them from entering the building? Will you provide PPE for them to use?
• How will your business handle vendor access to your facility (deliveries, repairs, etc.)?
• Will you implement any physical barriers such as sneeze guards?
• Will you implement protocols for enhanced daily cleaning and disinfection and what will those protocols entail?
• Will you have the building professionally disinfected prior to reopening? Will you have this done at any regular interval going forward?

Keep in mind that if policies have been adjusted for an extended period of time, such as work from home, this may be viewed as the new normal. Organizations should revisit relevant policies and determine the right approach during the transition back to the physical workplace.

Training Services

To ensure workers understand their new or updated responsibilities and the expectations of their employer, businesses should provide training upon reopening. These changes are designed to keep everyone safe and healthy, and employers need to also help employees understand why the new policies and changes are important. As changes in protocol and policies are implemented, find ways to connect those messages back to the corporate vision and mission.
If there are new duties assigned to individual workers, they should also receive independent training on the proper performance of these tasks. Consider cross-training employees to perform essential functions so the workplace can operate even if key employees are absent. If employees will be required to wear Personal Protective Equipment (PPE) at work, they should be trained on proper use of PPE.

Workers should also be trained on how to interact with customers and other workers. Try to refrain from immediately selling when engaging customers, but rather check in to see how they have fared through this situation. Remind workers to be sensitive about the situation and to keep personal opinions about the pandemic to themselves. Many people’s lives have been seriously impacted – many people have lost their job, lost loved ones, or even been seriously ill themselves. Your staff is an extension of your brand, and their personal opinions could alienate your customers and put your reputation on the line if shared.

Employers can host virtual or in-person training sessions prior to reopening or as employees return to work – just remember to keep in-person groups as small as possible. Additional training should also be conducted whenever new procedures are implemented.

We can help you with this training.  Working with your employees as a group is a great way to get the point across.  Also, working directly with your managers on how to handle the new environment is effective.

Consultation Services for Coronavirus

Flood Zone Disaster Recovery Solutions provides consultation services for reopening.  If you need help implementing protocols and setting up your business for re-opening, we will send a specialist to your facility or can work with you remotely. We offer practical solutions and several service levels to help minimize the risk of exposure to the virus in your facility. The exact scope of work for each service is customized to your needs and concerns and our protocols are based on current CDC guidance, input from experienced Industrial Hygienists, and reviewed by medical professionals.  All of our services are performed by trained workers and supervisors.

Personnel have completed, at a minimum:

• HAZWOPER 40-Hour training for decontamination services as required by OSHA.
• General Industry Safety and Health 10-Hour training for preventive disinfection.
• Infectious disease remediation protocols for decontamination and preventive disinfection services.
• Proper PPE use including donning, doffing, and decontamination procedures.

For customers looking for additional guidance prior to reopening, or assistance with designing an emergency response protocol to implement if the facility becomes contaminated in the future. We have specialists that can help in the following areas:

• Post-exposure emergency response plan development
• Customized cleaning and disinfecting procedures and guidance for your cleaning crew
• Efficient disinfectant application – what tools and disinfectants to use
• Tips for maintaining an overall healthy indoor air quality
• Best PPE practices to avoid cross contamination – donning and doffing PPE
• Cost effective solutions for safety barriers and partitions to protect workers

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Services Beyond Coronavirus Planning and Consulting

Beyond Coronavirus consulting, Flood Zone Disaster Recovery Solution wants to help you plan for and recover from any disaster. We work with customers year-round with disaster planning and business continuity. Then, when disaster strikes, we are there to help you get back in business fast. Building lasting relationships is what we are about.